Returns

Returns Policy

Crystal Clear Skincare wants you to be happy with every purchase that you make from our site. If you are unhappy with your purchase, you may simply return the product to us within 30 days of receipt for an exchange or refund.  50% of the product must be remaining.  A 15% handling fee may be deducted if items are opened or used or the return is not as an exchange. To initiate a return, email support@crystalclearskincare.com or call us toll-free 1-877-478-3595 for your Return Merchandise Authorization (RMA). Shipping costs are only eligible for refund if the return items were shipped incorrectly or damaged.

After a return has been authorized, please write your RMA# that has been provided on the outside of your package and mail to:

Crystal Clear Returns Department
281 Treeland Drive
Suite A
Ladson, SC 29456

Returns are processed daily during business hours. You will be notified via email once your return has been received and processed. Please allow 3-5 business days for your refund to reflect on your account.

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